Human Resource Outsourcing


The emergence of services/products portfolio management has forced organizations to rethink their service delivery strategy. This new thinking comes in the backdrop of studies suggesting that HR related activities generally take up to 25% of the company’s time. Hence, companies are looking for solutions which can assist in consolidating segmented HR processes, maintaining quality and compliance. Supplier consolidation/rationalization is being thoroughly analysed as a means to gain economies of scale, reduce overall cost and speedily implement new efforts to meet short term business needs.

Creative Business Labs supports organizations in meeting their HR objectives through comprehensive service offerings for HR functions. Our solutions enable clients to outperform challenges like:

  1. Manage high cost of HR operations
  2. Adhere to quality parameters
  3. Handle routine HR activities which require high amount of manual intervention
  4. Manage disparate legacy HR systems

Creative Business Labs partners with clients across various industry verticals, including travel, retail and manufacturing, among others. Creative Business Labs successfully supports multiple ERP platforms of its clientele, which include pre-configured best-in-class HR processes, industry frameworks and country-specific localizations to deliver services in multiple languages.

Our Service offerings include

HR Analytics
  • Hiring and Retention
    • Predictive Hiring Models
    • Life Enhancement Scorecards
    • Exit Dashboards
  • Performance Management
    • Performance Program Design
    • Variable Incentive Scheme
    • Performance Trigger Prediction
  • Compensation and Benefits (C&B)
    • C&B Design and Optimization
    • Compensation Scorecards
    • Base Cost Monitors
    • Benefit Penetration Analysis
  • Information Management
    • Resource and Vendor Management Systems
    • Performance Monitoring Tools
    • Web-enabled Decision Scorecards
    • Dynamic C&B Administration
  • Workforce Development
    • Optimal Staffing Dashboards
    • Talent Inventory Matrix
    • M&A Analytics
    • Retention
    • Models
  • Training and Development
    • Return on Investment Calculation
    • Effectiveness Study
  • Vendor Management

Recruitment Process
  • Manpower Planning
  • External and Job Portal Advertisements
  • Internal Job Posting
  • Campus Recruitment Program
  • CV Management
  • Application Tracking Management
  • End-to-end Sourcing(Including Interview Management)
  • Offer Management
  • Vendor Management
  • Background and Reference Checks
  • Orientation Management
  • Pre-On-boarding Support / Management

  • Pre-Payroll Processing (Build To Gross)
    • Employee Earnings
    • Commissions / Draws
    • Bonus / Incentive Award
    • Reimbursements
    • Employee Deductions
    • Accruals / Arrears
    • Garnishments
    • Time and Attendance
  • Payroll Processing (Gross To Net)
    • On-Cycle Payment
    • Payroll Reconciliation
    • ACH Direct Deposit
    • Off-cycle Payment
    • Manual Checks
    • Third Party Payment
    • Tax Reporting
  • Post Payroll Processing
    • Finance Posting
    • Payroll Helpdesk
    • Reports
    • Tax (e-filing)
    • Year-end Activities
  • Vendor Management

Workforce (Employee Data) Management
  • Transactions Processing
    • Personal Data Management
    • Organizational Management
    • Employee Events Management
      • Employee Salary Corrections
      • Employee Promotions
      • Employee Exit Management
  • Vendor Management

Travel Services
  • Travel Helpdesk Services
  • Booking and Reservations
  • Mobility
  • Visa Services
  • Invoicing
  • Cancellations
  • Transportation
  • Accommodation
  • Vendor Management

Learning and Performance Management

  • Administration
    • End-to-end Learning Administration
    • Training Need Identification (TNI) / Training Need Assessment
  • Development
    • Content Design and Development
  • Delivery
    • Training Management
    • Reporting
    • Performance Management
  • Vendor Management

Compensation and Benefits
  • Rewards and Recognition
  • Benefits Enrollment
  • Benefits Calculation
  • Compliance Reporting
  • Industry Benchmarking
  • Salary Structure and Administration
  • Pensions Administration
  • Vendor Management