Infrastructure Management Services


Today, enterprises face intense pressure to stay agile and responsive to a volatile business environment. The emergence of cloud computing, virtualization, and mobility is forcing enterprises to rethink the way they do business. These changes are leading to a rethink on how IT Infrastructure Services are being designed, provisioned, and maintained for both internal and external clients of an enterprise. Right now, the focus is on delivering measurable business value through IT.

Challenges and opportunities

  • Alignment to business
  • Emerging technologies such as cloud and mobility are rapidly changing the business landscape. To cater to the growing demands, enterprises require an IT infrastructure that is assured and scalable to keep pace with the competition.

  • Consumerization of IT
  • Enterprises seeking competitive advantage must adapt to this trend at the user-computing base at the front-end as well as at the back-end data centers to provide users with a computing workspace – anytime, anywhere.

  • Global regulations and compliance
  • Regulatory and sustainability concerns have implications for every IT decision. Navigating a range of government regulations across geographic locations and managing compliance are business-critical issues that call for potent, cost-effective technology framework and services.

Our Service offerings include

Own your IT Department
With Creative Business Labs you can leave the headache associated with your IT Department to us. Whether it is maintenance of your IT equipment or setting up IT infrastructure or connectivity that networks your offices on a single platform, Creative Business Labs provide a comprehensive, up-gradable and cost effective solution. A solution known in the market for unmatched productivity and user friendliness.

The Creative Business Labs “Own Your IT Department” solution allows the customer to concentrate on their own business whilst having peace of mind that the professional team at Creative Business Labs is taking care of their complete IT needs and requirements. In fact by “Owning our Services” customers feel like that they actually have their own IT Department.

As an “Own your IT Department” client, the Creative Business Labs experienced team will ensure the daily monitoring of servers and networks, as well as implementing antivirus updates and addressing all other IT related issues.

When you come to Creative Business Labs, you can be guaranteed of a host of IT services and a quality of response that is second to none.

Remote Services
You may be looking for ways to reduce IT spend whilst improving customer service. But long-term, end-to-end Remote Support arrangements often mean giving up real control. If you’re apprehensive about this option, you may wish to consider the Creative Business Labs Remote Infrastructure Management (RIM) service. In doing so you will avoid the headaches of day-to-day IT operations management, while still retaining control of your IT assets.

When Creative Business Labs support your IT infrastructure needs remotely, you’ll benefit from:

  1. The Creative Business Labs Quality Management System (QMS), an industry-leading approach to delivering IT best practices.
  2. Best-in-class security practices, technology and protocol.
  3. Increased savings, service and security.
  4. In remote support solutions Bomgar is the appliance through which you can gain secure remote desktop control of every computer in your organization – Enterprise Remote Support Dubai. Greater security over remote access software.

Installer/Configuration Services
Creative Business Labs always welcomes companies, vendors, and support providers to take advantage of our first class professional installer services. Whether they need to install any kind of switch, router, firewall, WAN Optimizer, Server, Desktop etc., Creative Business Labs has the experience which you can rely on.

Creative Business Labs provide a very comprehensive installation and commissioning service for all types of IT products and solutions. This service is carried out by fully trained and accredited engineers who have over 15 years’ experience in the deployment of such technologies. Creative Business Labs offer remote and onsite installation/commissioning services via our own engineers. Creative Business Labs do not subcontract any work to third parties unless it falls outside the scope of our ability.

Creative Business Labs is also ready to work as a local representative of your company to support your International customers.

Unified Communication Services
Unified Communications solutions (UC) is the integration of real-time communication services such as instant messaging (chat), presence information, telephony, e-mail, and fax. UC is not a single product, but a set of products that provides a consistent unified user interface and user experience across multiple devices and media types Creative Business Labs provides comprehensive range of email service solutions (e.g. Google Apps, MS Exchange/Outlook), Archiving solutions, IM solutions (e.g. BigAnt) and Fax solutions.